Report a Claim

Submit your claim information

   Important information to have on hand before starting:

        Kemper Policyholder's name
        Kemper policy number
        Description of incident, damages, injuries
        Date and time of incident

Report a new claim by phone

Prefer to speak directly with a Claims Representative?  We are available to take your call Monday - Friday 9:00am-7:00pm Central Time and Saturday 11:00am-6:00pm Central Time.

Check the status of an existing claim

If you have already filed your claim, please contact your adjuster during local regular business hours Monday - Friday 8:00am-5:00pm.

Visit Auto Claims Help for more information about the auto claims process and answers to frequently asked questions.

Get Roadside Assistance

Kemper is here to help you when you need us the most. If you purchased Roadside Assistance coverage on your policy, your roadside service is available 24/7. Simply call the appropriate number below and help will be on the way. Please have your policy number handy.

  • Kemper Direct: 866-611-3488  (7 digit policy no. 4XXXXXX)
  • Kemper Personal Insurance: 855-849-3858  (10 digit policy no. 1000XXXXXX)
  • Kemper Auto: 877-268-7416  (11 digit policy no. 1000XXXXXXX, 15 digit policy no. 102XXXXXXXXXXXX or 500XXXXXXXXXXXX)
  • Infinity, a Kemper Company: 877-512-6964  (15 digit policy no. 104XXXXXXXXXXXX)

Kemper Life Customers

Kemper Life customers, please contact your agent or follow the link below for district office contact information.