Report a Claim
Submit your claim information
Important information to have on hand before starting:
Kemper Policyholder's name
Kemper policy number
Description of incident, damages, injuries
Date and time of incident
Auto
For vehicle damage and auto related injuries
Auto Glass
For damage to vehicle glass only
Property
For Homeowners, Renters, Condo, Mobile Home, or Flood personal property damage
Towing
For towing reimbursement
Roadside Assistance
For Roadside Assistance support
Kemper Life
For Kemper Life, Accident and Health and Fire policy claims
Report a new claim by phone
Prefer to speak directly with a Claims Representative? We are available to take your call Monday - Friday 9:00am-7:00pm Central Time and Saturday 11:00am-6:00pm Central Time.
- Kemper Auto & Commercial Vehicle: 866-536-7376
- American Access Casualty: 630-645-7755
- Kemper Personal Insurance: 888-252-2799
Check the status of an existing claim
If you have already filed your claim, please contact your adjuster during local regular business hours Monday - Friday 8:00am-5:00pm.
- Auto, home, and commercial claims: 800-353-6737
- American Access Casualty claims: 630-645-7755
Visit Auto Claims Help for more information about the auto claims process and answers to frequently asked questions.
Get Roadside Assistance
Kemper is here to help you when you need us the most. If you purchased Roadside Assistance coverage on your policy, your roadside service is available 24/7. Simply call the appropriate number below and help will be on the way. Please have your policy number handy.
- Kemper Direct: 866-611-3488 (7 digit policy no. 4XXXXXX)
- Kemper Personal Insurance: 855-849-3858 (10 digit policy no. 1000XXXXXX)
- Kemper Auto: 877-268-7416 (11 digit policy no. 1000XXXXXXX, 15 digit policy no. 102XXXXXXXXXXXX or 500XXXXXXXXXXXX)
- Infinity, a Kemper Company: 877-512-6964 (15 digit policy no. 104XXXXXXXXXXXX)