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Have Questions About the Life Claim Process?

View a list of the most common questions and get the answers you need!

The Life Claim Process

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1. File your claim

File your claim here. Print and sign it, scan it or take a photograph of it, and email it to lifm28@kemper.com. Please include a death certificate.

Alternatively, you can complete the Claimant Statement, sign it, and mail it to us at the address below:

Kemper Life
Life Claims
1350 Timberlake Manor Parkway, Suite 200
Chesterfield, MO 63017

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2. Initial documentation is evaluated

Your adjuster will review the initial documentation received.

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3. Adjuster will contact you

Your adjuster will send a letter to let you know what, if any, additional documentation is required to settle your claim.

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4. Claim is processed (paid or denied or combination therein)

Once all necessary documentation is received by the Home Office, a determination can be rendered. Claim proceeds will be issued to the beneficiary(-ies) of record, the Estate of the Insured/beneficiary according to the terms of the policy and/or funeral home or funding company as directed by the beneficiary/claimant.

Life Claim Process

Life Claim - FAQs

Need to report a claim?

 

Print and sign it, scan it or take a photograph of it, and email it to lifm28@kemper.com. Please include a death certificate.